1. Privacy Policy

At MKSS Products, your privacy is our priority. We respect and protect your personal information.

Information We Collect:

• Name, email, phone number, and address (for order processing & delivery).

• Payment details (processed securely through trusted payment gateways).

• Website usage data (to improve your shopping experience).

How We Use Your Information:

• To process and deliver your orders.

• To provide customer support and respond to inquiries.

• To send updates, promotions, and special offers (with your consent).

• To improve our products and website.

Data Security:

We use SSL encryption and secure payment gateways. Your data is never shared with third parties, except for delivery and payment processing.

2. Shipping Policy

We aim to deliver your order safely and on time.

Delivery Time:

• Orders are processed within 1-2 business days.

• Standard delivery within 3-7 business days (depending on location).

• Tracking details will be sent via email once dispatched.

Shipping Charges:

• Free shipping on orders above [Insert Amount].

• Standard shipping fee applies for orders below [Insert Amount].

International Shipping:

Currently, we [Do/Do Not] ship internationally. (You can update based on your business).

3. Refund & Return Policy

We want you to love your MKSS Products. If not, we’ve got you covered.

Returns:

• Returns are accepted within 7 days of delivery.

• Product must be unopened, unused, and in original packaging.

• Customer bears the return shipping cost unless the product was defective/damaged.

Refunds:

• Once we receive and inspect the returned item, refunds will be processed within 5-7 business days.

• Refunds are made via the original payment method.

Non-Returnable Items:

• Opened or used products.

• Items purchased during clearance or sale.

4. Terms & Conditions

By using our website, you agree to the following:

• All product information is provided in good faith. Individual results may vary.

• Products are for external use only. Always perform a patch test before use.

• MKSS Products is not responsible for any allergic reactions.

• Prices and availability are subject to change without notice.

• Unauthorized use of our content, images, or branding is prohibited.

5. Disclaimer

• Our hair oil is made from 100% natural ingredients, but results may differ from person to person depending on hair type, lifestyle, and usage.

• This product is not intended to diagnose, treat, cure, or prevent any medical condition.

• For medical concerns, please consult a dermatologist or healthcare professional.