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Customer Guarantee

Return & Refund Policy

At MKSS Products, your satisfaction is our priority. Review our straightforward guidelines below or submit a return request instantly.

Return Request Form


1. Eligibility for Returns

Products can be returned within 3 days of delivery.

  • Items must be unused and in original packaging.
  • Personal care and used beauty items are non-returnable.
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2. Non-Returnable Items

Gift cards, downloadable digital products, and opened/used hygiene items including oils and serums are strictly non-returnable.

3. Return Process & Shipping

Fill out the exchange form here. Customers cover return shipping unless the item arrived damaged, defective, or incorrect.

4. Refunds & Damaged Goods

Approved refunds take 5–7 business days to reflect. For damaged items, report within 48 hours with photos.